June 29, 2020

Cyber Incident breach communication templates

By venkat

When a security incident is known to the public, it’s important to acknowledge it early, even if you can only state you are investigating. This helps ensure that affected parties understand you are aware and working on it and will be a source of information in the future. Providing regular updates helps ensure a cadence, so they will come back at regular intervals and will feel less inclined to go look for information from other sources, which may be inaccurate.

2020 – 118118Money

2019 – December – Travelex


2019 – Norsk Hydro

2019 – July 19 – Capital One

2017 – June 27 – Maersk


More template collections at – https://github.com/WillOram/cyber-incidents

More examples below